QuizNe privacy policy

QuizNe accompanies all users worldwide in their learning journey and mastery of the knowledge they study. When you share information with us, we can help you achieve that goal by assisting you in finding relevant content and making your learning process faster and more effective. This privacy notice is designed to help you understand how we collect and use the personal information you provide when using our services, including through our website and mobile applications. Here are the principles of our privacy policy:

• We do not require you to provide personal information except in certain cases where we need it for verification purposes.
• We do not retain your personal information longer than necessary to provide our services to you.
• We do not rent, sell, or exchange your personal information.
• We ensure that your personal information is securely protected, and no individual or organization has the right to request us to provide your personal information (except in cases serving investigative or legal verification requirements).

This privacy policy outlines how QuizNe collects, uses, shares, stores, and protects your personal information, as well as how you can access, update, limit, pause, and delete this information. We provide you with choices related to the collection, use, and sharing of your personal information, including the option to use the service without providing personal information.

We always strive to provide users with the best experience. We create products compatible with most mobile devices and current browsers. If you are unable to access QuizNe, please contact us quizne@abcsoftwarecompany.com to receive help from customer service.

Information We Receive When You Use Our Services

We need to collect certain information about you to provide you with the requested services or support. The type of information we collect may vary depending on how you access and use our services. Additionally, you may choose to voluntarily provide information to us.

The information you provide to us includes:

We automatically collect information about you and how you use the service, such as when you create a quiz, establish a class, participate in a class, play a quiz, or view and interact with your or others' content. The information we collect includes:

• Device Access Information: Like most current website and application developers, QuizNe collects information about how users access our website or application and the devices they use. We collect device-specific information (such as device name, operating system, device identification numbers like IDFA and UDID, as well as mobile network information). QuizNe may link your device identification code or other device information to your QuizNe account to help us provide consistent services on your device.
• Geographical Location Information: We may use your IP address to generate approximate information about your location to provide you with an improved experience. We do not require access permissions or collect sensor information such as GPS or Bluetooth from your mobile device while downloading or using our mobile device applications or services.
• Log Information: When you use QuizNe, we will automatically collect and store certain information about this activity. This data includes details about how you use our services, such as search queries, click counts, website navigation information, or your research activities on our services. It may include specific information such as:
  • Browser Type
  • Search Keywords
  • Language and Time Zone
  • Connection Information such as ISP or mobile service provider
  • Internet Protocol (IP) Address
  • Login and Logout Times
• Information from Other Sources: We do not control, monitor, or provide feedback on how third parties handle your personal data, and any requests for information related to the disclosure of your personal information to us must be directed to those third parties. The information we collect about you from third parties includes:
  • Connecting with Facebook and Logging in with Google or Apple ID: You can log in to our website or application using login services such as Facebook Connect and Google Login or Apple ID. These services authenticate your identity and provide you with the option to share certain personal information with us, such as your name, date of birth, and email address, to pre-fill our registration forms. You can optionally choose to provide additional information during the registration or linking process, such as your friend list, to activate certain features on QuizNe.
  • From Other Users: QuizNe may receive information about you from other users through the use of our referral service. When others use our services to refer friends to our website and applications, we may ask those users to provide the names and email addresses of their friends so that we can send invitations on their behalf.
  • Partners, Investors, and Other Companies: QuizNe may also receive information about you from other sources, including partners, service providers, or other third parties.
• Children's Information:

  • QuizNe provides services for educational and learning purposes. However, for users under 13 years old, we will offer them limited features and a restricted experience to eliminate certain functionalities. We offer this service (for 'children') for all users under 13 and some users under 16 if local law requires.

  • To create accounts for children, QuizNe requires users to submit the child's date of birth, username, and the parent's email address. We collect the parent's email address from children under the age of consent if they attempt to register an account to notify parents about their child using our service. If necessary, we seek parental consent for the use of that data. We do not sell information from Child Accounts, however, we may share or disclose information from Child Accounts as described in this section and in this Privacy Policy, including with parents to provide notice of the child's use and to obtain parental consent. With third parties to support internal operations and provide a limited experience on Child Accounts, services for Child Accounts.

  • We do not encourage children to engage in or access any activities on QuizNe where children provide any personally identifiable information beyond what is reasonably necessary for that activity. We may use aggregated or de-identified information about children for research, analysis, advertising, and other commercial purposes.

How QuizNe Uses Your Information

We collect information from you when you use the service for various reasons to support QuizNe and enable us to continue creating an engaging experience for all users of QuizNe's Service. We use your information for the purposes outlined below.

• Provide, analyze, improve, and develop the service: We process the data we collect about you to operate, improve, and develop QuizNe's service, including providing, maintaining, securing, and enhancing our services, developing new services, as well as protecting QuizNe and our users. We may personalize our services, content, and make suggestions for you by using this information to understand how you use and interact with our products and services. We conduct surveys and research, test features in the development process, and analyze the information we have to assess, upgrade, and improve products and services, develop new products or features, and conduct testing and troubleshooting activities. Here are some examples of how we use your information:
• Provide, maintain, and improve the service: The account information we collect from you allows us to help you log in, store your content, and use the research tools we have. It also enables us to understand how you and others use QuizNe to help us create a new environment, activities, and new services.
• Improve, personalize, and make it convenient for you to use QuizNe's services: When you register and use a QuizNe account, we may link certain information to your account, such as information about other QuizNe accounts you have or currently have and your past use of our services.
• Measure, track, and analyze trends and usage related to your use: To develop and improve the quality of our products and services and provide you with the best, unique, safe, and continuous experience, we need to collect certain information to analyze the usage and performance of the service. We also use analytics software to support the operation and improvement of QuizNe by allowing us to better understand the functionality of the software on your device. This software may record information such as the frequency of your use of the application, events and activities within the application, aggregate usage, performance data, and where the application is downloaded.
• Perform any other purposes disclosed to you related to the service.
• Interact with you about the service: We also use your account information and information you provide to us to provide you with information about the service and support your use of the service if requested. This contact information may include
• Send you information that we think you may find useful or information you have requested from us about our products and services: We may send you information about parts of QuizNe you use or may be relevant to you. You can opt out of being contacted for these reasons by contacting your personal contact information through the mechanisms provided in QuizNe's Service or using the provided information.
• Conduct surveys and gather feedback about the service: We do this to evaluate the effectiveness of any updates we provide.
• Provide support or respond to support requests: We send you information and support at your request, including technical notifications, security alerts, and other administrative messages to assist with issues you may encounter with the QuizNe service or your QuizNe account.
• Protect the service and maintain a reliable environment: We use all types of information collected to maintain QuizNe as a safe and secure platform for all users, including enforcing QuizNe's policies as well as complying with current laws and regulations, including:
• Prevent fraud, crime, and abuse as well as the security and integrity of the service: This includes investigating, detecting, and preventing or reporting fraud, misrepresentation, violations, or security incidents, potentially prohibited or illegal activities, or to help protect your account.
• Protect our rights and property, as well as enforce our Terms of Service or other current agreements or policies, including Community Principles and Rules of Respect.
• Verify your identity: In some cases, we may verify your identity to protect the security and integrity of the service and your account.
• Comply with all current laws or regulations: This includes appropriately responding to lawful requests for information from the government or third parties through legal processes.
• Contact you to resolve disputes, collect fees, and support the service.
• Advertising and marketing: To support QuizNe's business activities and provide users with information about the service as well as opportunities brought by partners, QuizNe may use your personal information to market the service. We may also contact you and others about product, service, competition, promotion, discount, offer, survey, and rewards offered by us and select partners. We may also display relevant ads to you when using the service.
• Cookies and similar technologies: Technologies such as cookies, tags, flashcards, and scripts are used by QuizNe and its affiliates or service providers or analytics providers to collect and store data about our users to provide the service under our agreement with you according to the Terms of Service and are essential technologies to allow QuizNe to pursue our legitimate interests in operating and improving the service.
• Other purposes: Depending on the case, we may process data for any other purposes disclosed to you related to the service. If we intend to process your personal data for purposes other than those stated above and not compatible with the original processing purpose, we will provide you with relevant information before processing and obtain your consent when necessary.

How is Your Information Shared ?

• Information You Choose to Share on QuizNe: Certain information about you or activities you perform on QuizNe may be publicly displayed. For example, information in your user profile, classes you have joined, your highest scores, or other courses you have taken may be visible to others. Whenever possible, we provide you with options regarding the privacy of your information on QuizNe.
• How QuizNe Shares Information:

  QuizNe shares your information in the following cases:

• With Your Consent: We will share personal information with companies, organizations, or individuals outside QuizNe when we have your consent to do so.
• To comply with legal requirements and other requests related to current law: QuizNe will share all types of personal information with companies, organizations, or individuals outside QuizNe if we genuinely believe that accessing, using, preserving, or disclosing that information is reasonably necessary. In such cases, we will inform you in advance unless prohibited by law.
• Regarding the merger of the entire or a part of business operations: If QuizNe engages in a merger, acquisition, or sale of all or part of its assets, you will also be notified via email or an official notice on our website about any changes to ownership or use of your personal information, and any choices you may have regarding your personal information.
• For research purposes: QuizNe may disclose non-personal information in aggregated form or as part of an anonymous dataset, such as by publishing reports on usage trends on its website.

Manage Your Personal Information

• Data Subject Rights:

  You have the right to delete, access, update, edit, and print to transfer any of your personal information. QuizNe provides access rights to this data for you regardless of the country you are in.

• Rights to Manage the Use and Disclosure of Your Personal Information in the Future:

  In the Privacy Policy, you have all the rights to control how QuizNe uses your personal information. If you want to prevent QuizNe from using your personal information, you should delete your account. With exceptions explained below for information you have shared with other QuizNe users, this allows you to eliminate all future uses and disclosures of your personal information.

  If your personally identifiable information changes or if you no longer wish to use QuizNe, you may review, edit, or delete that information by accessing the Settings on QuizNe. For users under 13 years old who have obtained prior parental consent, parents may delete or update their child's account or any related information posted on QuizNe by accessing their child's settings, working with their child's teachers, or contacting us at: quizne@abcsoftwarecompany.com.

  Certain specific activities on QuizNe may be visible to other users, such as comments on quiz content, posts on blogs, support articles, feedback forums, or our blogs, or puzzles you have made public. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. You can delete this information or directly change sharing settings. If you are unable to do this or need assistance, please contact us at the email address quizne@abcsoftwarecompany.com.

• Cookies and Tracking Tools:

  To learn how to manage cookies and other tracking tools, please click here to visit our Cookie Policy page.

How We Store Your Information

QuizNe retains your personal information as long as your account is active, to fulfill our legitimate business purposes, or to comply with our legal obligations. When these conditions no longer exist, QuizNe will delete that information according to our standard deletion process. QuizNe may retain and use non-personal information, including information that has been de-identified, aggregated, or anonymized indefinitely.

We retain records of support tickets and other contact information between QuizNe and our users, such as support emails, survey feedback, submitted feedback, or comments on our blogs or other posts indefinitely to better manage our support processes, maintain accurate business records, and identify other trends. We reserve the right to publish this contact information to help clarify your request for feedback or to assist other users.

How We Secure Your Data

QuizNe adheres to widely accepted industry standards to protect personally identifiable information sent to us, both during transmission and when we receive that information. Our security measures include using access-controlled data centers, encrypting all data in transit, and encrypting user password data both during transmission and storage. However, no method of transmission over the Internet or electronic storage is 100% secure.

In the event of a security breach, we will notify the affected account owner within the time required by law so that you can take appropriate measures to secure your data.

If you have any questions about QuizNe's security measures, you can contact us at quizne@abcsoftwarecompany.com. QuizNe reserves the right not to disclose the policies, procedures, as well as the technology and methods we use to enhance the security of your data to protect our operations.

Changes to this Notice

QuizNe reserves the right to modify this Privacy Notice at any time, so please review it regularly. If we make significant changes to how we use your personal information, we will notify you via email or notice on our website before the changes take effect. If you do not agree to these changes, you may delete your account at any time or stop using the service. Your continued use of the service signifies your acceptance of any changes to this Privacy Notice.

If we make significant changes to how we collect and use personal information from children under 13, we will notify parents by email and, where appropriate, seek additional parental consent for the new use of the child's personal information.

Contact Us

If you have any questions or you want to provide feedback about this Privacy Notice, please contact us at quizne@abcsoftwarecompany.com or write to us at the address listed on the website.

QuizNe

72/2 Dong Nai, Phuoc Hai Ward, Nha Trang City, Khanh Hoa Province, Vietnam